Technology advice & solution sourcing

Compare options, costs and responsibilities before you commit, with an advisor who has worked as both the customer and the provider. Six focus areas, plus sourcing across more than 200 provider partners.

How an engagement works

Free 20-minute conversation
On Microsoft Teams. Bring one decision, renewal or problem. You’ll leave with a clear next step, even if that’s “leave it alone.”
Scoped review
If it’s worth a deeper look, we agree the scope, deliverables, timing and fee before any work starts.
Vendor-agnostic sourcing
Where a provider solution fits, we compare options across our 200+ provider partnerships, with no primary vendor to push. How we’re paid, implementation and support responsibilities are explained before you proceed.

Need ongoing leadership rather than help with one decision? See our Fractional CIO / CTO service.

Practical AI & automation

Turn AI interest into a decision about real work. Evaluate workflows, existing tools, data readiness and human oversight before investing in another platform.

Start with the work, not the model. Identify what should improve, who owns it and what a good result looks like. Compare process changes, conventional automation and AI, including capabilities you may already pay for.

What we can help evaluate

Workflow and use-case prioritization
Existing-tool AI, assistants and automation options
Data access, integrations and human review
Pilot scope, operating cost and success measures

You get

A prioritized workflow with a clear owner
Readiness gaps in data, integrations and human review
Options compared, including AI in tools you already own
A bounded pilot with success measures and a go/no-go point

Bring to the first call: A manual handoff, an AI idea or a pilot whose value is unclear.

CX & business communications

Improve customer journeys and the work behind them. Compare contact center, voice, collaboration and AI options against the experience your customers and staff need.

Disconnected channels and repeated customer contacts can be process problems, technology problems or both. Review the current environment and the journey before deciding whether to improve existing systems or evaluate alternatives.

What we can help evaluate

Contact center and CCaaS evaluation
UCaaS, business voice and Teams-related options
Agent assist, quality analytics and knowledge tools
Customer messaging, routing and human handoff

You get

Requirements grounded in the real customer journey
Retain, improve or replace options
Evaluation criteria and a shortlist
The decision sequence and timeline

Bring to the first call: Customer friction, agent workload or a communications renewal.

Telecom savings & connectivity

Find opportunities to reduce recurring costs and simplify carriers. Review POTS, fax, voice, internet and data networks, including MPLS, Ethernet, SD-WAN and backup connectivity.

Compare services across carriers and sites, identify what is still needed and evaluate consolidation or replacement where it makes sense. Look at full contract economics and support responsibilities, not only a lower advertised monthly rate.

What we can help evaluate

Carrier aggregation and billing consolidation
POTS continuation, consolidation and replacement options
Fax, SIP, business voice and number dependencies
Internet, private networks, MPLS and Ethernet
SD-WAN, SASE and resilient connectivity options

You get

An inventory of services, sites and commitments
Cost opportunities, with dependencies flagged
Like-for-like comparisons over the same term
Transition costs and risks included

Bring to the first call: Rising bills, multiple locations, legacy lines or a renewal deadline.

Cloud, colocation & hosting

Decide where workloads belong. Compare cloud, colocation, dedicated or managed hosting against capacity, performance, resilience, support and total cost.

A cloud-first policy is not a substitute for workload requirements. Compare who owns the equipment, who operates the environment and what your applications need before committing to a facility or platform.

What we can help evaluate

Cloud and hybrid workload-placement decisions
Colocation facility and provider comparison
Dedicated infrastructure and managed hosting options
Cloud connectivity, backup and recovery requirements
Consumption, commitment, migration and exit costs

You get

Placement criteria for each workload
A provider and facility comparison
Total cost including migration, network and exit
Responsibility and recovery gaps identified

Bring to the first call: A hosting renewal, datacenter decision or an unpredictable cloud bill.

Cybersecurity & business recovery

Clarify the protection and recovery capabilities your business needs. Compare specialist providers, responsibilities and coverage across users, networks, cloud and critical data.

More security tools do not automatically mean better coverage. Identify who monitors, who can act, what remains your responsibility and how the business would recover. Match requirements to qualified specialist providers.

What we can help evaluate

Managed security and MDR provider evaluation
Identity, endpoint, email and network coverage
Secure access and SASE requirements
Backup, recovery and continuity provider options
Response ownership, exclusions and restore evidence

You get

A requirements and ownership map
Provider coverage compared side by side
The recovery evidence to ask for
Specialist involvement where it's needed

Bring to the first call: An ownership gap, customer security requirement or uncertain recovery plan.

Managed & co-managed IT

Add the right support around your team. Evaluate managed providers, service overlap, escalation and accountability before outsourcing more work or renewing an agreement.

The right model may supplement an internal team rather than replace it. Define which responsibilities stay with you, which move to a provider and how handoffs work when a problem crosses systems.

What we can help evaluate

Managed and co-managed provider selection
Service desk, infrastructure and network support scope
Cloud operations and specialist support options
Service levels, escalation and responsibility mapping
Onboarding, tooling overlap and exit planning

You get

A responsibility map: what stays, what moves
A provider comparison
Service levels and commercial terms made explicit
Transition priorities

Bring to the first call: A stretched IT team, inconsistent support or overlapping providers.

Full sourcing portfolio

The six areas above are where StrategIQ IT focuses its advice. Through our partnerships with more than 200 providers, we can also source and compare options across the full portfolio below, from connectivity and cloud to communications and security.

Network & voice

Business internet and dedicated access
Ethernet and private networks
SIP trunking, PRI and hosted voice
POTS replacement
Datacenter and colocation connectivity

SD-WAN & secure access

SD-WAN
Bandwidth aggregation and redundancy
Network function virtualization
SASE and secure remote access

UC & collaboration

UCaaS and cloud PBX
Voice for Microsoft Teams and Webex
Video conferencing and screen sharing
Business messaging, SMS/MMS and fax
CPaaS and communications APIs

Contact center & CX

CCaaS platforms
Omnichannel voice, chat, text, email and social
Chatbots and self-service
Agent assist and speech analytics
CRM and EMR/EHR integration
Proactive outreach and reminders

Cloud computing

AWS and Azure
Private and hybrid cloud
Compute, storage and databases
Serverless and application hosting
Datacenter and colocation
Hardware and software

Cybersecurity

Endpoint protection
Threat detection and real-time monitoring
Firewalls and intrusion detection
Vulnerability scans and penetration testing
Security awareness training and policy
Incident response planning

Mobility, IoT & AI

Business mobility and 5G
IoT and connected devices
AI and machine learning: sourcing, design and proof of concept
Fixed wireless
Backup connectivity for continuity

Managed services

Managed IT and help desk
Managed networks and SD-WAN
Managed security, patching and maintenance
IT staffing
As-a-service solutions

Provider availability, pricing and fit depend on your locations and requirements. If you don’t see what you need, ask anyway.

What decision are you working through?

Bring one technology challenge, renewal or upcoming decision to a complimentary 20-minute conversation.

Choose a time

Prefer to share details first? Email brian@strategiqit.com. Include your company, the decision and your timing, and leave out confidential information.